I am having some difficulty logging into my WordPress site. When I attempt to visit example.com/wp-admin, I see a blank page and the url bar changes to:
http://example.com/wp-login.php?redirect_to=http%3A%2F%2Fmysite.com%2Fwp-admin%2F&reauth=1
If I visit example.com/wp-login.php, I only see a blank white page without any change to the URL.
I have confirmed this is not a problem with anything on my local machine as the behavior persists across multiple browsers and devices.
I have found numerous forum posts about the issue but none offer a satisfactory solution.
Please help as I urgently need to update content on the site.
Update: I turned WordPress debugging on and see the following error
Fatal error: Cannot redeclare check_password_reset_key()
(previously declared in /home/wordpress/public_html/wp-login.php:281)
in /home/wordpress/public_html/wp-includes/user.php on line 1637
Any tips on how to fix this would be greatly appreciated
1
Had the same problem… clearing the cookies didn’t do the trick.
What did the trick was logging in via incognito mode first, and then I was able to login normally.