Client is using Softaculous to upgrade WordPress versions. How do I upgrade from the WordPress dashboard?

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My client is using Softaculous for software upgrading. I tried upgrading from the WordPress dashboard and it wouldn’t let me. Do I have to somehow “uninstall” Softaculous for this to work?

4 Answers
4

Softaculous doesnt configure anything in WordPress which would stop a Manual Upgrade.
You can contact the support team and they should help you.
To test your claim I just upgraded my Blog which was installed by Softaculous and it is working.
You should check for the PHP error logs as well.

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